My experience with Dr. Scheri was excellent. HOIWEVER, trying to contact him and report the situation of my finger STINKS!!! There is nothing on your phone system by which I have found or on your Web site by which I can send him the message he asked me to send today on the state of my painful swollen finger. HOW do I send a doctor a message? You should have some way on the Genesis web site to do this. Otherwise, trying to call the office is a ROYAL PAIN!!!